Get free shipping on qualified Garage Door Opener Genie products or Buy Online Pick Up in Store today. ... For screen reader problems with this website, please call 1 ... Garage Door Opener Parts Identification. To begin troubleshooting your garage door opener with electrical issues: 1 – Use a sturdy and safe ladder to reach the opener. 2 – Unplug the garage door opener from the electrical outlet. 3 – Remove the outer cover over the motor and circuit board.